Shipping Policy

1. General Shipping Information

Welcome to Talkdecor! We are dedicated to getting your favorite cotton and linen apparel to you as smoothly and quickly as possible. This Shipping Policy details how we manage the shipping process for all orders placed on our independent store.

2. Shipping Locations

We offer worldwide shipping, so no matter where you are across the globe, you can enjoy our stylish and sustainable clothing. However, please note that certain remote areas or regions with complex customs regulations may experience slight delays or additional charges. We will do our utmost to communicate any such issues to you as soon as possible after your order is placed.

3. Shipping Carriers

To ensure reliable delivery, we collaborate with well - known international shipping carriers, including but not limited to DHL, FedEx, and UPS. The choice of carrier depends on various factors, such as the destination country, the size and weight of your order, and the shipping speed you select.

4. Shipping Speeds and Costs

  • Standard Shipping: This is our most budget - friendly option. Orders shipped via standard shipping typically take between 7 - 14 business days to reach their destination. The cost for standard shipping is calculated based on the weight and dimensions of your order, starting at $7.
  • Express Shipping: For those in a hurry to don their new Talkdecor pieces, we offer express shipping. With this option, your order can be delivered within 3 - 5 business days. Express shipping fees range from $7 to $15, depending on the details of your order.
  • Free Shipping: Keep an eye out for our free - shipping promotions! These are often available for orders that meet a certain minimum purchase amount. When a free - shipping offer is active, you can enjoy the convenience of having your items shipped at no extra cost.

5. Order Processing Time

Before your order embarks on its journey, it goes through an order processing stage. Our team aims to process all orders within 1 - 2 business days. However, during peak sales seasons, like holiday periods or major fashion events, processing times may extend up to 3 business days. You will be notified via email if there are any unexpected delays in processing.

6. Tracking Your Order

Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number on the official website of the selected shipping carrier to monitor the progress of your package, including real - time updates on its location, estimated delivery time, and any delivery exceptions.

7. Delivery Attempts

Our shipping carriers usually make up to 3 delivery attempts. If they are unable to deliver your package due to reasons such as an incorrect address provided, the recipient being unavailable, or customs issues, they will leave a notice. This notice will contain instructions on how to reschedule delivery or pick up the package from a local depot.

8. Customs and Duties

For international orders, customs duties, taxes, and other import fees may be levied by the destination country's customs authorities. These charges are the responsibility of the customer. We have no control over the amount or assessment of these fees. We recommend that you check with your local customs office prior to placing your order to get an estimate of any potential additional costs. Customs procedures can also cause delays in the delivery of your package.

9. Damaged or Lost Packages

  • Damaged Packages: If you receive a damaged package, please contact our customer support at talkdecor2022@hotmail.com within 48 hours of delivery. Include clear photos of the damaged packaging and the contents, and we will initiate an investigation with the shipping carrier. Depending on the outcome, we will either replace the item(s) free of charge or issue a full refund.
  • Lost Packages: In the event that your package is marked as lost by the shipping carrier, we will also start an investigation. Once confirmed lost, we will resend the order at no additional cost to you or provide a full refund to your original payment method.

10. Returns and Shipping for Returns

Our return policy is detailed separately. When returning items, you are responsible for shipping them back to us using a trackable shipping method. We recommend that you keep the shipping receipt until the return process is fully completed, as it serves as proof of return.

If you have any further questions, please contact our customer services at talkdecor2022@hotmail.com